General Terms and Conditions
Should an accident happen during your stay in our tents and any of our bits and pieces become damaged or broken we will invoice you the replacement cost of these items which will be payable within 7 days. Thank you for your understanding.
We operate on a first come first served basis and bookings are only confirmed once payment has been received.
Our Bell tents are strictly non smoking and a £125 cleaning charge will be applied to any severely damaged tents. As much as we love pets we ask that all our tents are kept pet free (thank you for your understanding.)
We also ask that there are no naked flames under any circumstances in the tents and no fires within 15m of the tents.
In the event of cancellation by the hirer: The following will be payable within the following timeframes... Cancellation more than 28 days before the hire period 50% of the hire cost, Cancellation less than 28 days 100% of the hire cost.
Hels' Bells Tents retain the right to cancel a booking if they believe the windspeed, ground holding conditions and site exposure result in an unsafe environment for the tents and Hirer. A full refund will be made to the hirer.
Woodland Adventure Days
It is important to understand that there are certain risks and natural hazards that are associated with the environment that the Woodland Adventure Days are being held in.
By agreeing to this policy any and all claims for personal injury that may arise from the activities that your child may take part in at the Woodland Adventure days are waived.