Terms and Conditions

Please Read Carefully Before Agreeing

General Terms and Conditions

We operate on a first-come, first-served basis, and bookings are only confirmed once payment has been received.

In the event of cancellation by the hirer, the following will be payable within the following timeframes.

Cancellation more than 28 days before the hire period is 50% of the hire cost, and cancellation less than 28 days is 100% of the hire cost.

Hels’ Bells Tents retains the right to cancel a booking if they believe the wind speed, ground holding conditions, and site exposure result in an unsafe environment for the tents and the Hirer.

A full refund will be given to the hirer should an accident happen during your stay in our tents and any of our bits and pieces become damaged or broken. The guest will be responsible for the replacement cost of these items.

Our Bell tents are strictly non-smoking, and a £125 cleaning charge will be applied to any severely damaged tents.

As much as we love pets and dogs, they cause untold damage to our carefully selected bell tent bedding and interiors. Please keep the bell tents free from pets.

We also ask that naked flames be prohibited in the tents and that fires not be started within 15m of the tents.